All orders will be processed and shipped as soon as possible, within 3 business days. Many orders ship on the same day.
For delivery within the US, orders over $100 are shipped for free. The shipping charge for orders under $100.00 is a flat fee of $8.50 for Ground Shipping, and $18.00 for Express Shipping. Once an order is processed and shipped, please allow up to 3 business days for Express Shipping and up to 5 business days for Ground Shipping.
If you have an order that needs to be expedited, please call us directly. Expedited orders may incur an expedited processing fee as well as a higher shipping charge for faster delivery.
Ordering and Payment
We accept the following methods of payment: Visa, MasterCard, Discover, and American Express. Payment is processed at the time the order is shipped.
International Orders
We are happy to ship internationally. The shipping charge for orders to be delivered to Canada is a flat fee of $18.50. Some heavier items may incur extra shipping costs.
Other than Canada, you must email or call your order in for International orders. Please be aware that Summit Sportswear,Inc. is not responsible for any taxes, duties, or customs fees imposed upon shipments to other countries. You will pay exact shipping plus a small handling fee ($1.00-$2.50) which will be calculated separately.
All international orders are shipped by Fedex or USPS. However, we have no control over how long your customs office holds onto your package. Tracking and Insurance are included in International shipments. We are not responsible for packages beyond the port of entry.
All customs forms will be filled out accurately to reflect the total value of your products. We will always indicate when asked that the package is MERCHANDISE. Please do not ask us to mark "gift" to avoid fees or taxes by your country. If asked to do this, we will cancel your order. No refunds are issued for returns, but store credit will be issued.
International orders require 5-7 days processing time before shipping.
Return Policy
30 Day Return Policy
All returns must be postmarked within 30 days of package receipt in order to qualify for exchange or store credit. All returned items must be in new, unused, and unwashed condition. All returns must be sent with delivery confirmation and/or tracking information. We are not responsible for returns lost in transit. Please include a copy of your packing list or receipt so that we may quickly process your return.
When your items are received and verified to be in new condition, we will issue a store credit for the amount of the merchandise returned. Shipping fees will not be credited.
Free Exchange Shipping
Customers are responsible for shipping costs for returning products, but replacement products requested in exchange for returned products are shipped free of charge.
Exchange or Store Credit Only
Products may be returned for exchange or for store credit only. No refunds will be issued.
Wholesale Policy
Please contact us to open up a wholesale account and get a wholesale order form. Accepted payment methods for wholesale orders include Visa, MasterCard, Discover and American Express. Checks (must clear before shipment is released). Feel free to call us with questions; we would love to go over our best-sellers and help you decide which items are the best match for your demographic. |